The default sender name for an email address in the OX Webmail is simply the email name twice, for example, if the email created is then the sender name will default to “sales sales” which you might prefer to be your name or business name.

You can edit the user data by doing the following.

Login to webmail click Settings -> Email and Social Accounts -> Edit

Enter your name or business name and click the save button.

Login to Webmail OX

From the inbox click the cog icon top right

Select settings from the cog menu

Adjust the timezone if you want to your local time

Select Email and Social Accounts then click edit on the Email row

Delete what you see in the your name field

Enter your name or business name and click save

The change to settings has saved