The default sender name for an email address in the OX Webmail is simply the email name twice, for example, if the email created is sales@something.com then the sender name will default to “sales sales” which you might prefer to be your name or business name.

You can edit the user data by doing the following.

Login to webmail click Settings -> Email and Social Accounts -> Edit

Enter your name or business name and click the save button.

Login to Webmail OX


From the inbox click the cog icon top right


Select settings from the cog menu


Adjust the timezone if you want to your local time


Select Email and Social Accounts then click edit on the Email row


Delete what you see in the your name field


Enter your name or business name and click save


The change to settings has saved


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